*** PLEASE NOTE:

WE DO NOT HAVE A DIRECT PHONE LINE. WE DO NOT CONFIRM THE ARRIVAL OF YOUR LETTERS OF PACKAGES VIA PHONE OR EMAIL. YOU MUST TRACK THE PACKAGE YOURSELF USING THE TRACKING NUMBER PROVIDED TO YOU BY THE SHIPPER. IF YOUR PACKAGE HAS BEEN CONFIRMED AS “DELIVERED” BEFORE 2PM, IT SHOULD BE AVAILABLE FOR SAME DAY PICK UP AFTER 4PM ON WEEKDAYS, AND AFTER 12:00PM ON SATURDAYS, NO EXCEPTIONS. IF YOUR PACKAGE ARRIVED AFTER 2:00PM, THEN YOUR PACKAGE WILL BE READY FOR PICK UP THE FOLLOWING BUSINESS DAY.

DURING THE HOLIDAY MONTHS OF NOVEMBER, DECEMBER AND JANUARY, ALL PACKAGES CAN BE PICKED UP 48 HOURS “AFTER” IT HAS BEEN CONFIRMED AS “DELIVERED” AT OUR STORE. PLEASE BE CONSIDERATE TO THIS SCHEDULE AS WE RECEIVE OVER 600 PACKAGES PER DAY.

THANK YOU FOR RESPECTING OUR RULES.